Spa Tips
Please respect your esthetician. Inappropriate behaviour is not tolerated. We reserve the right to turn away clients who do not follow proper etiquette.
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Please be specific when booking your services so we can allow sufficient time for your appointment. Any additional services added at the time of appointment will be based on availability.
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To respect other patrons, please set cellular phones on vibrate or silent and refrain from use during your appointment.
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Expired service appointed gift cards can be used as cash value gift cards. Gift cards donated to charities by Open to Beauty Esthetics are not valid once expired.
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Cancellations with at least 24 hours advance notice is appreciated. No-shows and cancellations without sufficient notice will result in a 50% charge of the scheduled service(s). An invoice will be emailed for the penalties and are due within 5 business days.
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For parties of 4 or more, a non-refundable security deposit of 25% is required along with a credit card to be kept on file. No-shows and cancellations without sufficient notice will result in an additional 25% charge of the scheduled services (total of 50% charge).
An invoice will be emailed for the penalties and are due within 5 business days.
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Gratuities Appreciated.
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Facial & Body Treatments
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Please inform your esthetician of any allergies or health conditions (ie. pregnant, heart conditions, etc.)
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Please inform your esthetician if you are on any medication for you skin.
Please discontinue use of Retinol 3 days prior and 3 days after a facial treatment or facial waxing.
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Please do not wax (eyebrow, lip, chin, etc.) at least 3 days prior or 3 days after a facial treatment.​
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Beauty Treatments
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Lash Lift after care: Do not wet or wash your lashes for 24-48 hours following treatment. During this period, try to avoid the use of eye makeup, saunas, swimming, steam rooms, tears, etc.
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For hygienic reasons, please bring your own mascara for your make-up application.
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Please wear a zip up or button up top for your make-up application.
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Hair Removal Treatments
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First timer or have a low pain tolerance? Take a painkiller 30 minutes prior to your appointment.
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Those currently using an acne treatment (prescription or OTC) or Retinol/Retin-A must discontinue use for 1 week pre and post treatment.
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Hand & Foot Treatments
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Don't forget to bring your flip flops for your pedicure if you are doing regular polish.
No need to worry if you are doing gel polish or Dazzle Dry!